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We are seeking a highly skilled and experienced OT Senior Cyber Security Analyst to join our dynamic Security Operations team at Thames Water. As the UK’s largest water company, we are committed to ensuring the highest level of security and compliance, protecting the critical infrastructure that delivers essential water services to 15 million customers. In this role, you will be responsible for maintaining SecOps solutions, controls, and processes across the organisation, while mentoring and leading the SOC team to ensure effective management of OT alerts and incidents.

This position requires a deep understanding of SecOps concepts, technologies, and best practices, specifically across IT and OT environments. You will be tasked with ensuring robust incident management, proactive threat detection, and continuous improvement of our security posture. Strong communication and collaboration skills are essential as you will work closely with cross-functional teams to mitigate risks and protect Thames Water's essential services.

What you’ll do as an OT Senior Cyber Security Analyst

Contextualise OT Specific Threats:

• Understand the Operational Technology (OT) estate, specific OT threats, and controls in place to mitigate risks.

• Use tools like Claroty to analyse network traffic and OT hardware limitations, ensuring minimal downtime due to active scans.

• Build direct relationships with Operations teams to understand and articulate operational and cyber risk.

Maintain Security Operations:

• Maintain effective security operations processes, ensuring continuous improvement across security tools and services.

• Support an effective security operations environment using tools such as Microsoft Sentinel, SOAR, EDR/XDR, and PAM.

• Achieve reductions in repetitive alerts and improve the time taken to investigate and resolve incidents.

Proactive Risk Remediation:

• Identify, analyse, and evaluate security risks, applying a risk-based approach to implement appropriate and proportionate controls.

• Perform proactive activities such as threat hunting to uncover vulnerabilities and ensure continuous risk reduction.

• Provide tangible metrics to demonstrate risk reduction and reduced technical debt.

Incident Readiness & Response:

• Lead the incident triage and response process, ensuring effective management and remediation of cybersecurity incidents.

• Improve incident management by reducing business impacts and the time between incident identification and closure.

• Ensure the business is regularly educated on incident management procedures and that all staff know how to report cybersecurity incidents.

Continuous Improvement:

• Drive process improvements to increase operational efficiency, using automation to reduce manual tasks.

• Demonstrate improvements over time through KPIs, dashboards, and reporting, showing better response times and proactive security measures.

Key relationships and interactions:

• CISO

• Operational Technology Teams

• IT Operations

• Security Operations Manager

• Security Architecture Manager

• Cyber Security Programme Manager

• Cyber Resilience Manager

• Network Operations Manager

• Business Change and Engagement

• Key Business Stakeholders

• Service Owners

What you should bring to the role:

Essential Experience:

• Minimum of 3 years of experience working with technical Cyber Security controls, preferably in an enterprise or critical infrastructure environment.

• Minimum of 3 years of experience in control systems of essential services, including ICS, SCADA, and CNI.

• Exposure to working in or with a security operations centre (SOC).

• Experience in triaging issues and incidents in a structured, disciplined manner.

• Proven track record of remediating cyber risks in dynamic and evolving digital environments.

Essential Technical Skills & Qualifications:

• Ability to simplify complex IT and Security problems for non-technical audiences.

• Strong understanding of OT infrastructure, networking, and end-user computing.

• Proficiency in writing Kusto Query Language (KQL) for creating and tuning SIEM queries and alerts.

• Experience in configuring and troubleshooting MFA, Privileged Access Management (PAM), and Security Information & Event Management (SIEM) systems, particularly Microsoft Sentinel.

Desirable Experience:

• Familiarity with managing network security capabilities such as NAC, Firewalls, Proxies/VPN, IDS/IPS, etc.

• Leadership experience in mentoring and managing a team to deliver operational excellence.

Desirable Technical Skills & Qualifications:

• Degree in Cyber Security, Computer Science, Information Technology, Engineering, or a related field.

• Microsoft SecOps certification(s) such as Microsoft Security Operations Analyst (SC-200, AZ-900).

• Any industry-recognised cybersecurity certifications, such as CCSP or OT-specific certifications like Clarity Cybersecurity Analyst.

What’s in it for you?

• Competitive salary up to £65,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

As a Class 1 HGV Driver, you will be an ambassador for Thames Water out on the road, where you will ensure that our values are upheld, and you will be driven to provide first-class customer service – you will truly be the face of Thames Water.

You will work as part of the Logistic Delivery team which operates a fleet of Potable Water Tankers to support both reactive and planned work. You will be joining a team that carries out the essential delivery of water to our customers. Within this team, you will learn how to take water samples before loading and discharging them into hydrants or reservoirs.

This role consists of being able to follow processes and procedures. You will be expected to drive both HGV 1 and HGV 2 vehicles which have manual and automatic gearboxes, plus various support vehicles such as Welfare vans.

HGV Class 1 Driver Job Details

• 45 hours per week - 4 on, 4 off, 5 on, 3 off - £49,599
• 38 hours per week - 4 on, 4 off - £42,435
• This position is based at Maple Lodge STW.
• Full training and excellent wider benefits package.

What should you bring to the role?

• Experience as a Class 1 HGV Driver.
• Happy working on a rotational shift pattern including days and nights.
• No more than 6 penalty points and no DR or IN convictions on your licence.
• A full driver CPC and a valid Driver Tachograph card.
• Demonstrate a clear knowledge of Transport Law and the Road Traffic Act.
• Have a working knowledge of Drivers Hours rules and Working Time regulations.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Join our dynamic Civil Engineering team as a Senior Civil Engineer, where your expertise will be vital in tackling engineering challenges and producing exceptional designs, calculations, drawings, specifications, and reports—all while ensuring we meet regulatory standards. Working closely with the Principal Civil Engineer, you will have the opportunity to envision and create innovative water and wastewater treatment systems and infrastructure designs.

Your valuable insights will play a key role in developing and mentoring your colleagues and guiding project briefs to ensure we achieve outstanding engineering solutions on every project, and being part of our commitment to sustainable engineering, which drives Thames Water’s success into AMP8 and beyond. Your contributions can genuinely change lives and make a meaningful difference in our community and the environment.

What you’ll be doing as a Senior Civil Infrastructure Engineer

• Undertaking root cause analyses to fully understand the causes/sources of the engineering issues affecting the performance of existing wastewater network assets.
• Liaison with internal stakeholders in areas such as operations, network modelling, and asset management.
• Identification and definition of the correct optimised engineering solutions.
• Provide civil infrastructure input into feasibility studies, optioneering, whole-life costing, and preliminary designs.
• Providing technical input into Project Definition Briefs.
• Supporting the establishment of a cohesive, sustainable Engineering structure from Graduate to Industry experts that leads Thames’s Engineering requirements into AMP8 and beyond.

Based in Hybrid, Clearwater Court, you will be required on-site as part of your role, which requires you to work, on average, 2-3 days a week.

36 hours a week, Monday to Friday.

What you should bring to the role

• Degree level or equivalent in their Engineering Discipline, and preferably with professional chartership.
• Experience in designing new and rehabilitating wastewater utility civil infrastructure such as sewers, pumping stations, rising mains, CSOs and storage tanks.
• Ability to assess the buildability of proposed engineering solutions.
• Understanding of the regulatory environment to achieve compliance with our Engineering regulatory requirements.
• Good internal and external communication skills, with the ability to collaborate and influence colleagues.
• Experience in producing Design Management plans and delivering to plan.

What’s in it for you?

• Competitive salary from £41,600 to £62,400 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTS and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We have an exciting opportunity for an Outage Technical Specialist to join the London Water Operations Team.

Our 2025-2030 business plan is the largest in Thames Water’s history, and we are making major investments at some of our key sites. Most, if not all, of these projects are going to need planned outages

This role will develop and deliver the outage plan for North East London's clean water assets – enabling the essential work to meet our regulatory commitments whilst ensuring safe & resilient operation of the supply system.

• Base Location: Coppermills (E17 7HE). Additional travel across London to other sites for training and meetings will be required.
• Working Pattern: Hybrid - 36 hours per week (Mon-Fri) 07:30 – 15:30, as well as inclusion on an out-of-hours rota once fully trained, for which you will receive additional payment.
• Full UK Driving License Required.

 What will you be doing as an Outage Technical Specialist?

• Communicate clearly with all stakeholders about their outage needs and allocated slots and dependencies, making informed decisions to meet required outcomes. 
• Manage the enabling activities for all Coppermills and North East London planned outages. This involves leading outage delivery critical enablers to ensure completion in sufficient time or using risk assessment to escalate where this will not be achieved. 
• Provide visible leadership by completing health and safety audits, reporting safety observations and supporting the site teams with the resolution of safety issues. 
• Attend relevant site operations meetings, taking a lead in outage plan management, aligning with the performance targets of the North East London Area Operations Manager.
• Technical Competence: Continuously develops and maintains operational expertise. Gain a full understanding of the Coppermills and North East London production sites and processes to be able to facilitate project scope visits by contractors as required.
• Work to tight timescales with multiple stakeholders to deliver projects and enable activities on time and within scope.
• Raise risks at the local Responsible Persons and risk meetings, working with the Risk Optimisation Coordinator/Technical Manager to ensure these are captured on the corporate risk system.
• Incorporate on-site tank inspections into the outage plan to meet all regulatory and statutory deadlines.
• Deliver key outages required to complete the Ofwat-funded schemes on time.
• Ensure that the Coppermills major project outage plan is complementary to the wider London outage plan to deliver all activities at an agreed level of risk.
• Risks to site output, resilience and quality are fully understood, communicated and mitigated in agreement with other outage stakeholders.

What should you bring to the role? 

• Knowledge of water treatment or waste treatment operations is desirable. Training will be provided through completion of Management of Water Production.
• Experience in project or programme management is desirable.
• Good communication and the ability to develop effective relationships are essential.
• Confidence to present, lead and influence teams with different skills and backgrounds collaboratively.
• IOSH/NEBOSH or equivalent is desirable.
• Strong IT skills (especially Excel) and an ability to interrogate data to produce and manage achievable plans.
• Excellent organisational skills and a keen eye for detail.
• Ability to deliver against stretching operational targets and deliver to a plan.
• Financial and commercial acumen is desirable.

What’s in it for you? 

• Offering a salary of up to £57,000 per annum, depending on skills and experience (additional payment will be provided for OHC Coordinator standby).
• Opportunity to complete the Management of Water Production training course and other health and safety and role-specific training.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) 
• Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On target (of salary) = 5%.
• Pension: Maximum of 12% - 2x employee contribution.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. 
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! 
• Ongoing performance development reviews to help you be your best and identify growth opportunities. 
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We have an exciting opportunity for you to join us as a Technical Coordinator.  The role is a predominantly field-based role, working as part of a close and supportive Field Operations team within Ashford Common water treatment works. You will be focused on maintaining and improving the treatment process, managing projects and activities across a designated catchment, and providing support to the team on larger-scale projects.

You will be responsible for designing complex jobs for work at our treatment process and ensuring any prerequisites are in place to allow work to be completed by the Field Technicians.

Base Location: Ashford Common (WTW) - TW15 1RU

Working Pattern: Monday-Friday 7:30-15:36, 36 hours per week, opportunity to be included on a call-out rota where you will receive additional payment.

What you’ll be doing as a Technical Coordinator

This role is very diverse and consists of a wide range of tasks, some of which are listed below:

• Use technical expertise and data captured from the field to design operationally critical jobs.
• Highlight key operational risks across the area and present these to obtain funding.
• Maintain the availability of plant and equipment and optimise treatment process performance.
• Develop strong collaborative relationships with other internal and external stakeholders.
• Provide expert advice on technical issues and generate solutions to operational risks.
• Carry out data analysis on pumping stations to recognise trends and drive continuous improvement.
• Obtain quotes, order materials and 3rd party services through our framework contractors.
• Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits.

What you should bring to the role

• Demonstrate good business/stakeholder awareness, together with an innovative and creative approach to problem solving.
• Have excellent communication and interpersonal skills to interact with your field-based colleagues and key stakeholders.
• Having previous experience in technical job design and/or prerequisite management within a utility company would be desirable.
• Possess strong IT literacy skills as all work is managed through a SAP system, and user training for this and other standard software systems will be provided.
• Take Care of yourself and others, we have a zero-compromise approach to Health and Safety at Thames Water and it is critical that all of our employees go home safe and well at the end of each day.

What’s in it for you?

• Competitive salary from £36,400 to £54,600 per annum, depending on skills and experience. 
• 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• The wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.